Terms of Service

• The Service is provided on an "as-is, as-available" basis. We make no warranty that it will meet your specific business needs or be error-free in every situation.
• Before paying, you should use the free trial and evaluate yourself whether the features fit your needs.
• We continuously develop and improve features. Some features may be added, changed, or removed at our discretion.

• Use the Service only for lawful business purposes.
• No use for money laundering, tax evasion, or other illegal activity.
• You are responsible for the security of your account, password, and 2FA credentials.
• No use that may degrade service for other users (e.g. automated bots, scraping, DDoS).
• No reverse-engineering, decompiling, or attempting to breach our systems.

• Fees are annual, paid in advance, at the rate shown on the Pricing page at signup.
• Free trial as advertised — cancel before trial ends at no charge.
• After payment: service continues until end of subscription year. No cash refunds and no credit balance issued under any circumstance. You may choose not to renew.
• Mid-term upgrades to a higher plan: prorated invoice issued for remaining days, effective immediately upon payment.
• Downgrading to a lower plan mid-term is not currently supported. You may choose not to renew and sign up to a different plan when your current term ends.
• Addon fees (extra stations, users, trucks) are billed monthly in arrears. Invoice issued on the 1st of each following month.
• Payments overdue by 14 days will trigger automatic usage restrictions.

• Your business data (products, inventory, sales, etc.) is yours. We hold it only to operate the Service.
• Personal data of your customers/partners that you record in the system: you are the "Data Controller" under Thailand’s PDPA. We are merely the "Data Processor."
• You warrant that you have legal authority to collect and process such personal data (legal basis, minimisation, purpose limitation, consent where required).
• If your customers exercise PDPA rights against you (access, correction, deletion, etc.), you are responsible to act. The system provides a "PDPA delete" button to assist deletion of personal data.

• During subscription: data export features (CSV/Excel) are enabled by plan tier.
• Before cancellation: customers on any plan may request a full CSV export once by contacting support within 90 days of cancellation notice.
• After cancellation: access is suspended immediately. Data is retained as read-only for 5 more years, as required by Thai Accounting Act B.E. 2543 and Revenue Code.
• After 5 years, data is deleted or anonymised. Personal data (name, phone, address) may be deleted earlier if you or the data subject exercise PDPA rights.

• We may suspend or terminate your service for: payments overdue more than 30 days · illegal use · system damage · breach of these Terms.
• Temporary suspension: we will notify the account owner by email beforehand.
• Immediate termination: for serious cases (illegal use, fraud, system abuse), we reserve the right to terminate without prior notice.
• Fees already paid are non-refundable in all termination cases.

• We aim for 99.0% monthly availability (best-effort). Excludes: scheduled maintenance with notice · external infrastructure outages · force majeure · cyberattacks.
• Support responses: best-effort within 2 business days. Customers on plans with "Priority Support" receive faster response.
• Support channels: Email · In-app.
• If downtime exceeds the target, we will review case-by-case at our discretion (e.g. extend service period; no cash refunds).

• The system computes VAT, invoice numbers, and other figures as an assistance only.
• You are responsible for verifying invoice accuracy, filing ภ.พ.30 (VAT returns), preparing financial statements, and complying with Thai Revenue Department requirements.
• We are not liable for tax errors, damages, penalties, or interest arising from use of system data.
• If the system displays incorrect figures, you must verify against source documents (receipts, actual books) before tax filing.

• We use industry-standard infrastructure providers: cloud hosting · CDN · object storage · email · error tracking · payment gateway.
• Your data may be processed in data centres in the Asia-Pacific region.
• Continued use of the Service constitutes consent for us to engage these providers in processing your data.
• The provider list may change as needed for service operation.

We are not liable for service interruptions caused by force majeure events, including but not limited to: natural disasters · war · terrorism · cyberattacks · ISP/cloud provider outages · government orders · pandemics · widespread power failure.

• We provide the Service as best we can. We are not liable for: lost profits · business interruption · lost opportunity · indirect damages · data recovery costs · punitive damages.
• Our maximum liability in all cases combined shall not exceed "the fees you paid us in the most recent 3 months."
• Limitation period: claims must be filed within 6 months of the incident. Late claims are deemed waived.
• This limit does not apply to cases of willful misconduct or gross negligence as recognised by Thai law.

• You agree to defend and indemnify us, our officers, employees, and consultants against third-party claims arising from: accuracy of data you record · infringement of your customers/partners rights · breach of these Terms · illegal use of the Service.
• Including attorney fees · litigation costs · fines · damages awarded.

We may update these Terms as needed with 30 days advance notice via email or in-app. Continued use after the effective date constitutes acceptance. If you do not accept the new terms, you may cancel before they take effect (paid fees handled per "Suspension and termination").

• These Terms are governed by Thai law.
• Before legal action, both parties agree to attempt good-faith negotiation for at least 30 days.
• If unresolved, disputes shall be subject to the jurisdiction of Thai courts.